(Mt) – ECOM 201 Saudi Electronic University Go Tech Company Case Study

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Please view explanation and answer below.Kindly note I attached the outline and 3 other word documents. Full assignment / part 1 section alone/ part 2 section alone The cover page is copied as a picture on the word document since it is sent as a PDF form earlier .123456PART 1:1. An overview of GoTech company (0.5 marks)Gotech is a digital and technical company based in Saudi Arabia that wentregional. With a well-formed organizational structure that starts with a CEO on thetop of the pyramid and goes down with three managers and 30 employees, Gotechworkflow seems smooth, coherent and logical. Regular SWOT analysis reports arerequired for all companies to sustain themselves in the marketplace. Gotech is one ofthose companies that focused essentially on the challenges/threats, which might stopthe company from sustainability if not treated effectively. The CEO holds the coreresponsibility to keep the company running during all the current and futurechallenges. Strike decisions ranging from technological and digitalization movementshould be implemented to re-shape Gotech vision, mission and goal.2. Description of the type of management that GoTech follows. (1 mark)Gotech fits mostly into the democratic consultative management style because theCEO is seeking the help of consultants to take his final decisions. Abdullah wasrequired to settle a road map to make changes in the organization. The employees’opinions will be taken into consideration in the process to reach the desired goals.Besides, knowing that the CEO has created a structure of 3 managers handling threedifferent regions and 30 employees working under their supervision, Abdulah isproviding those managers with the freedom to come up with thoughts and ideas to fithis mission and goal. Abdulah’s vision doesn’t only focus on the company itself butthe employees and their growth. Many benefits surround this type of management,such as an increased trust between the CEO. The staff will learn from the raised ideasand experiences which can lead to overall management growth. Besides, theemployees develop problem-solving skills that boost the company performance.3. Description of the challenges with that type of management. (1 mark)•Communication challenges•Cultural and political challenges7Since GoTech is currently operating in three regions globally and relying on a consultativemanagement approach, the company will face communication, cultural and politicalchallenges. Communication challenges will arise because the CEO is not available in threedifferent locations at the same time. Besides, the only method to communicate with the twoother countries is through technological communication tools and applications ranging fromvideo and regular calls to texting and emails. Also, the employees are reporting directly tothree managers, which in their turn are reaching out to the CEO. Therefore, the CEO willreceive most of his consultive opinions and ideas from the managers disregarding the junioremployees. Cultural and political challenges can arise because the employees come fromdifferent backgrounds, cultures, regions and mentalities. What is considered restricted inSaudi Arabia might be normal in Egypt and Italy. Therefore, a consultive approach can beaccepted in a country but disregarded in another. The CEO must be an open thinker whoaccepts all ideas but shortlist his decisions to the most relevant ones.4. Description of the necessity for creating a virtual Risks Response Team based onTuckman’s Team Life Cycle Model (see figure 1). (3 marks)•Phases of team creation•Criteria for choosing the teamWho are they, and why did you choose them?•Pros and cons of the virtual teamThe stages of team creation referred to by “Tuchman’s team life Cycle model” shows thesteps to reach the desired common goal through forming, storming, norming and performing.At the forming stage, the team is at the meeting phase, where members are sharing personaland professional skills and knowledge. At this stage, effectiveness and performance are notyet clear or as expected. The storming phase is when the work starts, the team is building up,and misunderstandings and conflicts are occurring. At this stage, the performance andeffectiveness level is at the lowest point. In the norming phase, opinions and constructivecriticisms of others are accepted, group rules and practices are set and “I” is replaced by“we”. At this stage, effectiveness and performance are even higher than the forming stage.Finally, the group reaches the performing stage, where millstones are met, the team is united,8goals are reached, problems are solved and roles are precise. At this stage, the performanceand effectiveness are at the highest level.Creating a team of people from different backgrounds, nationalities and cultures is necessaryfor 2021. The team is chosen by setting the purpose, the common goal, the personal skills andqualifications of each team member and the harmony during the formation.A virtual team, similar to a physical team, has its benefits and inconveniences. The benefitsare abundant: affordability, bendable support, digital presence worldwide. In this case,companies are reducing electricity, transportation and maintenance costs. The availableapplications of video calls are becoming user friendly and adopted on multiple devices. Anyteam member can join the meeting regardless of the physical distance. The inconveniences ofa virtual team are Communication, poor leadership, unskilled workforce. Communicationissues might arise because of political, social and economic reasons. Leadership issues canhappen if the leader is not professionally capable of handling a virtual team. Also, oneunskilled team member can destroy the concept of virtual meetings.5. Description of the regional managers’ roles (2 marks)•What qualities must they have as leaders?•How can they motivate themselves and their team?•What digital recourses can they use to manage the team?The qualities of regional leaders are summarized by the following: First, a regional teamleader should be an effective communicator both physically and virtually. A regional leadershould be aware of different project management tools. The regional manager should be9aware that he cannot control everything 100% and must be prepared for such a scenario. Heshould build trust with the underneath managers and employees. He should be aware ofcultural differences and respect them. Also, he should be a quick decision-maker and pushothers to follow quickly. Besides, he should recognize and embrace and reward success. Heshould learn from his and others’ mistakes. He should be up to date of knowing the hiring andbusiness laws in the countries of operation.Regional managers can motivate themselves by setting clear and realistic goals, be open tochange and learn from every right person around. Besides, managers are motivated once theyreflect and improve their progress, balance their emotions and see the best for themselves.However, motivating the team starts by executing one on one personal and professionalmeetings, find out the team motivational characteristics and provide them with the fullresources to finalize their tasks correctly. Besides, complimenting and involve the team fromtime to time is essential. Also, help the team believe in their skills and capabilities, discovertheir purpose and develop their knowledge is crucial.Regional managers can use multiple tools to manage their teams. First, seeking Digitalcommunication tools such as texting, calling and video calling apps is necessary. Apps suchas Zoom, Whatsapp and Microsoft team are transforming the modern business meetingnorms. Besides, managers can seek organizational cloud software such as Trello board,Asana and proof hub to organize the business road map. Also, tracking tools are nowavailable to ensure the value of time while working.10Citations:Team, V. (2021, April 13). 10 types of management styles: Which one is the best [2021].Valamis. Retrieved October 4, 2021, from https://www.valamis.com/hub/managementstyles.Moga, B. (2017, May 31). 5 stages of Team Development . ActiveCollab. Retrieved October4, 2021, from https://activecollab.com/blog/collaboration/five-stages-of-teamdevelopment.MichaelPageUK. (n.d.). Building an effective team. Michael Page. Retrieved October 4,2021, from https://www.michaelpage.ae/advice/management-advice/development-andretention/building-effective-team.Benefits & disadvantages of virtual teams. MaRS Startup Toolkit. (2019, June 28). RetrievedOctober 4, 2021, from https://learn.marsdd.com/article/virtual-teams-benefits-anddisadvantages/.Anderson, C. (2018, December 12). 8 things regional team leaders must do to succeed.Medium. Retrieved October 4, 2021, from https://medium.com/@chris_anderson/8things-regional-team-leaders-must-do-to-succeed-c3db3bd7ca5a.Schwantes, M. (2017, November 30). 8 things the smartest leaders do to motivate theiremployees. Inc.com. Retrieved October 4, 2021, from https://www.inc.com/marcelschwantes/8-powerful-ways-to-motivate-inspire-your-employees-this-week.html.11123456PART 1:1. An overview of GoTech company (0.5 marks)Gotech is a digital and technical company based in Saudi Arabia that wentregional. With a well-formed organizational structure that starts with a CEO on thetop of the pyramid and goes down with three managers and 30 employees, Gotechworkflow seems smooth, coherent and logical. Regular SWOT analysis reports arerequired for all companies to sustain themselves in the marketplace. Gotech is one ofthose companies that focused essentially on the challenges/threats, which might stopthe company from sustainability if not treated effectively. The CEO holds the coreresponsibility to keep the company running during all the current and futurechallenges. Strike decisions ranging from technological and digitalization movementshould be implemented to re-shape Gotech vision, mission and goal.2. Description of the type of management that GoTech follows. (1 mark)Gotech fits mostly into the democratic consultative management style because theCEO is seeking the help of consultants to take his final decisions. Abdullah wasrequired to settle a road map to make changes in the organization. The employees’opinions will be taken into consideration in the process to reach the desired goals.Besides, knowing that the CEO has created a structure of 3 managers handling threedifferent regions and 30 employees working under their supervision, Abdulah isproviding those managers with the freedom to come up with thoughts and ideas to fithis mission and goal. Abdulah’s vision doesn’t only focus on the company itself butthe employees and their growth. Many benefits surround this type of management,such as an increased trust between the CEO and the staff. The staff will learn from theraised ideas and experiences which can lead to overall management growth. Besides,the employees develop problem-solving skills that boost the company performance.3. Description of the challenges with that type of management. (1 mark)•Communication challenges•Cultural and political challenges7Since GoTech is currently operating in three regions globally and relying on a consultativemanagement approach, the company will face communication, cultural and politicalchallenges. Communication challenges will arise because the CEO is not available in threedifferent locations at the same time. Besides, the only method to communicate with the twoother countries is through technological communication tools and applications ranging fromvideo and regular calls to texting and emails. Also, the employees are reporting directly tothree managers, which in their turn are reaching out to the CEO. Therefore, the CEO willreceive most of his consultive opinions and ideas from the managers disregarding the junioremployees. Cultural and political challenges can arise because the employees come fromdifferent backgrounds, cultures, regions and mentalities. What is considered restricted inSaudi Arabia might be normal in Egypt and Italy. Therefore, a consultive approach can beaccepted in a country but disregarded in another. The CEO must be an open thinker whoaccepts all ideas but shortlist his decisions to the most relevant ones.4. Description of the necessity for creating a virtual Risks Response Team based onTuckman’s Team Life Cycle Model (see figure 1). (3 marks)•Phases of team creation•Criteria for choosing the teamWho are they, and why did you choose them?•Pros and cons of the virtual teamThe stages of team creation referred to by “Tuchman’s team life Cycle model” shows thesteps to reach the desired common goal through forming, storming, norming and performing.At the forming stage, the team is at the meeting phase, where members are sharing personaland professional skills and knowledge. At this stage, effectiveness and performance are notyet clear or as expected. The storming phase is when the work starts, the team is building up,and misunderstandings and conflicts are occurring. At this stage, the performance andeffectiveness level is at the lowest point. In the norming phase, opinions and constructivecriticisms of others are accepted, group rules and practices are set and “I” is replaced by“we”. At this stage, effectiveness and performance are even higher than the forming stage.Finally, the group reaches the performing stage, where millstones are met, the team is united,8goals are reached, problems are solved and roles are precise. At this stage, the performanceand effectiveness are at the highest level.Creating a team of people from different backgrounds, nationalities and cultures is necessaryfor 2021. The team is chosen by setting the purpose, the common goal, the personal skills andqualifications of each team member and the harmony during the formation.A virtual team, similar to a physical team, has its benefits and inconveniences. The benefitsare abundant: affordability, bendable support, digital presence worldwide. In this case,companies are reducing electricity, transportation and maintenance costs. The availableapplications of video calls are becoming user friendly and adopted on multiple devices. Anyteam member can join the meeting regardless of the physical distance. The inconveniences ofa virtual team are Communication, poor leadership, unskilled workforce. Communicationissues might arise because of political, social and economic reasons. Leadership issues canhappen if the leader is not professionally capable of handling a virtual team. Also, oneunskilled team member can destroy the concept of virtual meetings.5. Description of the regional managers’ roles (2 marks)•What qualities must they have as leaders?•How can they motivate themselves and their team?•What digital recourses can they use to manage the team?The qualities of regional leaders are summarized by the following: First, a regional teamleader should be an effective communicator both physically and virtually. A regional leadershould be aware of different project management tools. The regional manager should be9aware that he cannot control everything 100% and must be prepared for such a scenario. Heshould build trust with the underneath managers and employees. He should be aware ofcultural differences and respect them. Also, he should be a quick decision-maker and pushothers to follow quickly. Besides, he should recognize and embrace and reward success. Heshould learn from his and others’ mistakes. He should be up to date of knowing the hiring andbusiness laws in the countries of operation.Regional managers can motivate themselves by setting clear and realistic goals, be open tochange and learn from every right person around. Besides, managers are motivated once theyreflect and improve their progress, balance their emotions and see the best for themselves.However, motivating the team starts by executing one on one personal and professionalmeetings, find out the team motivational characteristics and provide them with the fullresources to finalize their tasks correctly. Besides, complimenting and involve the team fromtime to time is essential. Also, help the team believe in their skills and capabilities, discovertheir purpose and develop their knowledge is crucial.Regional managers can use multiple tools to manage their teams. First, seeking Digitalcommunication tools such as texting, calling and video calling apps is necessary. Apps suchas Zoom, Whatsapp and Microsoft team are transforming the modern business meetingnorms. Besides, managers can seek organizational cloud software such as Trello board,Asana and proof hub to organize the business road map. Also, tracking tools are nowavailable to ensure the value of time while working.10Part 26. Description of challenges that loom over GoTech (1 mark)•Existing challenges/ disasters•Potential challenges/ disastersGotech face many existing and potential challenges that might ruin the company missionand goal if not treated correctly. Existing challenges range from communication, existingcompetition, covid-19 pandemic and political/economic changes. While working remotely,communication issues might arise between leaders and employees. Managers should makesure that the communication is smooth to succeed. Besides, competition in the digital field isbooming nowadays, Gotech should develop competitive advantages to remain in themarketplace. The Covid-19 pandemic forced nations to implement continuous lockdownswhich can affect Gotech workflow and the relation with its clients and suppliers….

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