(Mt) – MGMT 410 IABFU Impacts of Ethical Operations on Business Performance

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View attached explanation and answer. Let me know if you have any questions.1Impact of Ethical Operations on Business Performance.Student’s NameInstitutional AffiliationCourse Name and NumberInstructor’s NameDate2Table of contentsTable of ContentsTable of contents …………………………………………………………………………………………………………………………. 2Introduction. ……………………………………………………………………………………………………………………………… 3Background of the study. ……………………………………………………………………………………………………….. 3Objectives of the project …………………………………………………………………………………………………………. 3Theoretical Part. ……………………………………………………………………………………………………………………….. 3Positive impacts of ethical operations. …………………………………………………………………………………….. 4Negative impacts of ethical operations. ……………………………………………………………………………………. 4Ethical operations factors and measurement. ………………………………………………………………………….. 5Analytical part…………………………………………………………………………………………………………………………… 6Starbucks Study. ………………………………………………………………………………………………………………… 6Patagonia company study……………………………………………………………………………………………………….. 7H&M Company……………………………………………………………………………………………………………………… 7D.R Pepper Snapple group……………………………………………………………………………………………………… 8Conclusion and recommendations. ……………………………………………………………………………………………… 8Reference list …………………………………………………………………………………………………………………………….. 93Introduction.Background of the study.Ethical operations are critical to both the financial and managerial success of a business empireor any organization; operating ethically as an organization will yield positive financial return tothe company and build the company’s reputation in surrounding comminutes (Karlsson, 2019). Acompany or an organization operating ethically will be concerned about its methods of growingits profit margin instead of concentrating on increasing returns. Profit maximization as a goal in acompany is not enough to measure its performance instead of the effect it has on the surroundingenvironment and its interaction with its employees, suppliers a, customers, among others, is veryvital to the long-term success of the business or organization (Karlsson, 2019). When a companyfaces competition, it may be forced to act unethically, positively, or negatively, impacting itsoperations. When a business wants to do its operations ethically, it will be concerned aboutcorporate social responsibility, pollution of the environment, and any physical degradationcaused to the surrounding community. Secondly, interaction with customers and how quantityand prices are set and managed is a critical consideration in the company’s long-run success(Karlsson, 2019).Financial performance is the primary goal of any business venture whose aim is profit-makingorganization. Therefore, focusing on the growth of profit margin becomes the priority of manyorganizations without minding whether the profit is achieved using the correct businessprotocols. It becomes a temptation to engage in unlawful activities such as tax avoidance,community exploitation, and unfair price setting (Choi et al., 2022. Despite growth in profitmargin ratio, a company should also be focused on client retention rate, customer satisfaction,and employee satisfaction at their workplaces. The surrounding community should also be ableto gain and reap part of company returns in the form of incentives, better environment creation,and employment opportunities.Objectives of the projectThe research paper will examine how ethical operations will affect the business performanceusing the profit margin, customer satisfaction, employee satisfaction, and client customerretention rate. Righteous acts will be determined by how the business conducts its operations.The analytical study will use four companies as an example to define the progress that acompany will be able to achieve when operating ethical…

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