(Mt) – MGT 211 SEU Strategies Related to Employee Retention Paper

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What went wrong? Leadership

What went wrong? Leadership
For this assignment, pretend that you are a leadership development coach assigned to help some organizations fix their action learning programs. For each of the scenarios below, explain what you think went wrong and how it could be fixed based on what you have learned about action learning in the background readings. For each of the three scenarios, explain your diagnosis and use at least one citation from the required readings to support your diagnosis. Your paper should be two to three pages in length: A group of 20 from different departments from within an organization is put together to form an action learning set. At their meetings, every person is allowed to present and receive feedback from other set members and their coach. At first they are allowed to present and receive feedback for a half hour each but group members become exhausted from 10 hour meetings. Then this time is cut to 5 minutes per person but group members feel they are unable to learn or get adequate feedback from their coach and other group members in this amount of time.A CEO picks an important problem for an action learning group consisting of five senior managers. The group meets every month for a full day for nine months. After nine months, each group member feels that they have learned a lot from receiving feedback every month and has improved several areas of their leadership skills. The group presents to the CEO a detailed plan along with steps they have already taken to help solve the problem and the results they have seen. But the CEO is upset because they didn’t come up with the solution the wanted and orders the group out of his office.A group of several managers is put together to form an action learning set. The group members are very motivated to start this program and excited about the possibilities for developing their skills. The facilitator for the action learning program is a top assistant to the CEO. During group meetings, team members are reluctant to discuss difficulties they are facing in their tasks. Whenever a team member gives a presentation, they tend to only discuss positive experiences and they never criticize the organization. Assignment Expectations Follow the assignment instructions closely and follow all steps listed in the instructionsStay focused on the precise assignment questions, don’t go off on tangents or devote a lot of space to summarizing general background materialsList supporting references and cite sources in proper formatUse appropriate writing style in essay form (organization, grammar, and spelling).Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper, including pages 13-14 on in-text citations. REF: Kristiansen, T. (2010). Align corporate learning with strategy setting. [Books24x7 version]. Passmore, J. (2011). Chapter 3: Action learning supervision for coaches. Supervision in Coaching: Supervision, Ethics, and Continuous Professional Development. London: Kogan Page. [EBSCO eBook Collection] Pedler, M., & Abbott, C. (2013). Chapter 1: Action learning: Its origins and principles. Facilitating Action Learning: A Practitioner’s Guide. Maidenhead: McGraw-Hill Education. [EBSCO eBook Collection] Marquardt, M. J. (2004). Chapter 8: Introducing, implementing, and sustaining action learning. Optimizing the Power of Action Learning: Solving Problems and Building Leaders in Real Time. Yarmouth, ME, USA: Nicholas Brealey Publishing. [Ebrary] Clifford, J., & Thorpe, S. (2007). Chapter 4: Learning and development methods. Workplace Learning & Development: Delivering Competitive Advantage for Your Organization. London: Kogan Page, pp. 29-32. [eBook Academic Collection. Note: You don’t have to read the whole chapter, just the section on action learning]

360 feedback

360 feedback
For this assignment you will be applying the concepts from the background readings to some specific scenarios that you might face if you were a leadership development coach. Make sure to thoroughly review Fleenor, et al. (2008) before starting on this assignment. For each of the scenarios below, use at least one reference from the required readings to answer the specific question. Use your knowledge of the background readings to diagnose each scenario in terms of what went wrong and what could have been done differently. Your paper should be 2-3 pages in length: An organization decides that they don’t want to spend the large amount of money to use a 360-degree survey from an established vendor and instead decides to develop their own survey. An employee in the human resource department is asked to create a list of 50 questions about different areas of leadership performance. Two of the senior managers look at the questions briefly and then send out the survey as part of a 360-degree process. Once the results come in, there is no rhyme or reason to the results. For example, one top performing leader in the organization gets perfect performance scores from some employees and very negative scores from other employees. Management is not sure if the results from the survey can be trusted or not.A unit in one organization is having a lot of performance issues and senior management is not sure of the reasons for this. They don’t want to fire any employees, but they do think some of the supervisors need to improve their leadership skills. The survey is sent to five employees, which includes two supervisors and three direct reports. They are told that although the survey will be anonymous, the results of each survey will be shared with all five employees; the names will be removed from each survey, and they will all be able to see the evaluation scores on each question. When senior management sees the survey results, they find that all five employees received almost perfect scores and no useful information from the surveys can be found.A software company is concerned that they are losing market share to their competitors and that their software is not as high in quality as it used to be. In an effort to improve their competitiveness, they decide to use a 360-degree survey process to identify areas for improvement in leadership skills among their top supervisors in their software design department. After searching through a few different 360-degree instruments offered by different vendors, they find a survey that focuses on communication and teamwork skills. The process seems to go very well as supervisors who score low on communication or teamwork agree to go through training to improve these skills. One year later, the 360-degree process is repeated, and most supervisors show greatly improved communication and teamwork skills. However, the quality of the company’s software does not seem to have improved at all in spite of the improvements in communication and teamwork. SLP Assignment Expectations Follow the assignment instructions closely and follow all steps listed in the instructionsStay focused on the precise assignment questions, don’t go off on tangents or devote a lot of space to summarizing general background materialsList supporting references and cite sources in proper formatUse appropriate writing style in essay form (organization, grammar, and spelling).Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper, including pages 13-14 on in-text citations. Ref: Sheahan, P. (2013). Test your assumptions. [Books24x7 version]. Available in the Trident Online Library. Davis, Erroll, Jr., ( © 2005). Using feedback to become a more effective leader. [Video File]. [Books24x7 version] Lepsinger, Richard & Lucia, Anntoinette D.. ( © 2009). The art and science of 360 degree feedback, second edition. [Books24x7 version] Vukotich, G. (2014). 360° Feedback: Ready, Fire, Aim-Issues With Improper Implementation. Performance Improvement, 53(1), 30-35. Mukherjee, S. (2014). Chapter 10: 360 degree survey in coaching need assessment. Corporate Coaching: The Essential Guide. New Delhi, India: Sage Publications Pvt. Ltd. [EBSCO eBook Collection]

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