(Mt) – MGT 322 SEU Lean Thinking and Just in Time Model

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MGT 520 Saudi Electronic University Performance Management Process Paper

MGT 520 Saudi Electronic University Performance Management Process Paper
Case Study Review Chapter 2 and then read the scenario below.ScenarioSuzan has worked for Organization ABC for one year. During her 30-day review, Suzan received amazing scores from her supervisor. During her 60-day review, Suzan’s performance was deemed as acceptable, but her ability to communicate with her colleagues was lacking. During Suzan’s 90-day review, Suzan’s supervisor, at the time, expressed that her performance needed serious improvements. Unfortunately, Suzan’s supervisor noted the following:Suzan did not provide her colleagues with messages from customers and vendors.Suzan’s phone skills were ineffective, especially when interacting with customers.Suzan’s temper was a concern and she often raised her voice when she became frustrated.You have been hired to replace Suzan’s previous supervisor. Between Suzan’s 90-day review and presently (her annual review), you have noticed that Suzan’s performance still is a problem. Before her departure from the organization, Suzan’s past supervisor stated, “Suzan is nice; however, she is a horrible communicator. I cannot work with her, as she is such a challenge to deal with… Good luck, as Suzan is one of the worst employees of Organization ABC.”During your first week in your new role as supervisor, you met with Suzan to understand more about her performance. She stated, “I am a hard worker; however, I only was told what I was doing wrong. I am willing to learn. Can you help me become the best employee for Organization ABC? I want to succeed in this role.”As a supervisor, you know that you have various responsibilities. One of your responsibilities is to address performance deficiencies. Although Suzan was provided with a job description, which included detailed information about the critical nature of communication in her role, she needs additional support.Examine pages 79 and 80 in your textbook. Then, create a plan, specific to Suzan’s needs, detailing how you will utilize the following to ensure improved performance:Observation and documentationUpdatesFeedbackResourcesReinforcementFor example, when thinking about observation and documentation, what might you do to keep track of Suzan’s performance? Why? When thinking about updates, how will you keep Suzan updated? Explain and justify your rationale for each of the five components and why you made the recommendations that you provided.Your well-written paper should meet the following requirements:Be 6 pages in length, which does not include the title and reference pages, which are never a part of the content minimum requirements.Use Saudi Electronic University academic writing standards and APA style guidelines.Support your submission with course material concepts, principles and theories from the textbook and at least two scholarly, peer-reviewed journal articles. Review the grading rubric to see how you will be graded for this assignment.Using websites as a reference is not acceptable, it must be books or scientific papers.

Saudi Electronic University 5HRFB Business Performance Question

Saudi Electronic University 5HRFB Business Performance Question
Nice to work with you again, because really I belief you answer is matching what I am looking for it , see attached I hope its clear as you know some old assignment the institute asked me to delete or revised because they know I got it from other website. could you please read the question and read the assessor comments

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